Terms, Postage and Privacy Policy

General

All items are guaranteed to be authentic and of the date stated.

Where we are able to provide provenance, this is done in good faith based on information passed to us and research from reputable sources, such as Army Lists, etc. Condition reports, further information and extra pictures are freely available upon request.

All items are sold as Antique Collectors' items and are not intended for use.

Items on this website may not be purchased by persons under 18 years of age.

It is the responsibility of the purchaser to comply with any import restrictions in the country of delivery.

Placing an order with West Street Antiques is deemed to be acceptance of these Terms and Conditions.

Payment

Items purchased will be posted as soon as our bank confirms receipt of payment in full.

All payment for items must be made in British pounds (£) sterling.

Payment can be made by the following methods:

Online: Please contact us to arrange payment by the following cards:

Mastercard/Eurocard, Visa/Delta/Electron, Discover, American Express, Switch/Maestro, Solo.

Should you need to pay by a method other than one of the above please contact us and we will mark the item as 'Reserved'. Payment should be received by West Street Antiques within 5 working days to finalise the sale. Should payment not be received within this time the item will be made available again.

If you are interested in an item marked 'Reserved' please email us and we will contact you should the item become available again.

We also accept payment by:

Personal cheque, UK bank issued only, payable to 'West Street Antiques'

Bank draft, payable to 'West Street Antiques'

Bank Transfer - please contact us for details.

A detailed receipt will be provided, usable as a valuation for insurance purposes.

Delivery

All items are insured in transit by West Street Antiques. All prices are per shipment so one charge will cover multiple purchases made at the same time

West Street Antiques is not responsible for any Customs duties or taxes levied by the Customs organizations in the country of delivery.

UK:

Free on all items, sent by Interlink next day delivery and require to be signed for.

Overseas. 

 Please contact us before making a purchase on the web site.

Antique Firearms.  USA if total purchases exceed £3000, door to door delivery is free. If less than £3,000, door to door delivery £250.

We can only offer door to door delivery to the USA but are looking to expand this service to other countries.

Rest of the world delivery is to your local airport, if total purchases exceed £3,000 no charge. If less than £3,000 a charge of £250 will be made.

Our shipping agent is Par Freight Services Ltd. www.parfreight.com.

Swords, Sword sticks, Truncheons and Militaria No charge, sent by DHL.or Parcle Force

Pole Arms and Armour - charged at cost, please contact s for a quote.

Returns

You have a seven working days inspection period from the date of receipt of the item. During this time if you have any queries or, in the rare event that you do not wish to keep the item, we request that you contact us either by telephone or email. If you do not contact us within this time the item will be deemed to be sold. Returned items should be packaged securely (we recommend using the packaging that it was sent in) and sent securely - we will be happy to advise. On receipt by West Street Antiques, and assuming the item to be in the same condition as originally shipped, we will refund the purchase and despatch cost of the item. The customer is responsible for the return postage charge. 

Part Exchange

Items previously purchased from West Street Antiques will be considered in part exchange, at the original purchase price, against a more expensive piece, as long as they have been retained for at least one year. Other items will be considered at our discretion.

Layaway

By separate agreement it may be possible to pay for an item in 3 instalments over 3 months. One third of the purchase price must be paid at the outset. West Street Antiques will then issue a schedule of payments for the remaining two thirds. The item will remain the property, and in the possesion, of West Street Antiques until full payment is received. Should payment in full not be made by the agreed date West Street Antiques shall be entitled to retain, as a restocking fee, from the sums already paid, a sum equivalent to 20% of the total purchase price per complete calendar month that the item has been reserved.

Copyright

All photographs on the website are the property of West Street Antiques and must not to be reproduced without prior permission.

Reservation of Title

Title to items supplied by West Street Antiques remains with West Street Antiques until payment has been made in full.

Firearms and Shotguns

 Licence Requirements

 Sporting guns, rifles will only be released to a valid and appropriate  Firearm / Shotgun certificate holder.

 Section 1 Firearms and require a valid British Firearms Certificate or Registered Firearms Dealer licence to be produced before it may be released.

 Section 2 Firearms and require a valid British Shotgun Certificate or Registered Firearms Dealer licence to be produced before it may be released.

 PLEASE NOTE: Examination is purely external, firearms are not stripped or function tested as a matter of course, and it is recommended that any purchase is stripped and cleaned, and that the firing and safety mechanisms are checked by a qualified gunsmith before use. It is the responsibility of the buyer to satisfy himself that the purchase meets his requirements before use.

 

PRIVACY POLICY

West Street Antiques are committed to protecting and respecting your privacy This Privacy Policy sets out why we collect personal information about individuals and how we use that information. It explains the legal basis for this and the rights you have over the way your information is used. Some of this information will be collected via our website at www.antiquearmsandarmour.com  ("Site").

This Policy covers all of West Street Antiques operations in the EEA, as well as other locations globally, in relation to the collection and use of your information.

If you have any questions about this Policy or concerning your personal information, please contact weststant@aol.com or by post to West Street Antiques 63 West Street Dorking Surrey RH4 1BS, UK

This Policy may be changed from time to time. If we make any significant changes we will advertise this on the Site or contact you directly with the information.

This Policy was last updated in May 2018

1 . How Do We Collect Information?

We may collect information from you whenever you contact us or have any involvement with us for example when you:

  • visit the Site
  • enquire about our activities or services
  • sign up to receive news about our activities
  • create or update a profile by making a purchase from the web site.
  • agree to sell your property through West Street Antiques or ask us to perform a valuation
  • contact us in any way including online, email, phone, SMS, social media or post

2 . How Do We Use Your Information?

We will use your personal information in several ways which reflect the legal basis applying to processing of your data. These may include:

 

  • providing you with the information or services you have asked for
  • sending you communications with your consent that may be of interest, including marketing information about our services and activities
  • when necessary, for carrying out your obligations under any contract between us
  • maintaining our organisational records and ensuring we know how you prefer to be contacted

We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

3 . Who Has Access To Your Information?

 

  • Your personal data will be processed by West Street Antiques.
  •  Where it is necessary to enable us to provide you with the services you have requested, we will transfer your personal data to third parties (for example: we may transfer your data to our bank, payment card system operators, shippers, , insurers, catalogue and direct marketing fulfilment and distribution). These organisations will only use the information to carry out the instructed services and on the basis, that the information is confidential and secure. Some of these organisations may be located outside the EEA (please see below).
  • We do not transfer your personal data to third parties who wish to use it for their own marketing or other purposes.
  • We may need to carry out anti-money laundering and trade sanction checks and for us to do so we may need to retain and disclose certain information about you to appropriate agencies. This is also to assist with fraud, crime prevention and detection.
  • We will only disclose your personal data when we receive a request from a government or law enforcement authority to provide your data in two situations: when we are ordered to do so by a court; or after we have undertaken an internal review and conclude that the institution making the request has both complied with the correct procedure and has the right to seek disclosure.
  • Third parties who provide services for us, for example Mail Chimp. We select our third-party service providers with care. We provide these third parties with only the information that is necessary to provide the service and we will have an agreement in place that requires them to operate with the same care over data protection as we do

We may also disclose your personal information if we are required to do so under any legal obligation and may use external data for the purposes of fraud prevention and credit risk reduction, or where doing so would not infringe your rights, but is necessary and in the public interest.

Other than this, we will not share your information with other organisations without your consent.

 

 

 

 

 

4. How Do We keep Your Information Safe?

We recognise and take seriously our responsibility to protect the personal data you entrust to West Street Antiques from loss or misuse.